Helen Burt - Empowerment Coach & MediatorHelen Burt - Empowerment Coach & Mediator

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Category: Competitive Advantage

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Helen Burt
15 Mar 2020 / Published in Career Management, Competitive Advantage, Legal Profession, Work Smart

BE INDISPENSABLE NOT INDISTINGUISHABLE

Where Are You On A Scale of 1 To 10? Being a newly qualified lawyer (in fact this applies to any lawyer seeking to make their way up the chain of command), does not exonerate you from already taking control and ownership of the trajectory of your legal career.  In fact, not doing at an early
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Helen Burt
15 Mar 2020 / Published in Career Management, Competitive Advantage, COVID-19, Employee Wellbeing, Mental Wellbeing, Resilience, Work-Life Balance

YOUR KEY TO SURVIVING THE CORPORATE JUNGLE? RESILIENCE

 It’s your reaction to adversity, not adversity itself that determines how your life’s story will develop.― Dieter F. Uchtdorf In the stress-rich, high functioning and competitive culture and environment that is the ‘norm’ in many law firms, it is no surprise that many lawyers are suffering from increasing levels of stress, burnout and anxiety and
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Helen Burt
15 Aug 2019 / Published in Competitive Advantage, Employee Wellbeing, Leadership, Talent Retention, Teamwork

TEAMWORK MAKES DREAMWORK

Why building a collaborative, team-orientated culture can exponentially benefit lawyers and law firms alike “Alone we can do so little; together we can do so much.” – Helen Keller  As lawyers, we are trained to be individualistic, independent thinkers, self-reliant and territorial – holding on to and being very protective of our seemingly valuable resources,
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Helen Burt
11 Aug 2019 / Published in Competitive Advantage, Employee Wellbeing, Leadership, Millenial engagement, Talent Retention

LEAD TO SUCCEED

The Lawyer-Leader – Inspiration Not Domination – Your Competitive Advantage  The traditional law firm model is, in general, one of a ‘top down’ approach, one where more junior lawyers report to and are required to follow the instructions of more senior lawyers and where there is a clearly delineated ‘senior management’ who make and take
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Helen Burt
20 Jul 2019 / Published in Client Management, Communication, Competitive Advantage, Practice Management

CX VS CS – THE DIFFERENTIATOR BETWEEN THE GOOD, THE BAD & THE UGLY

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou Providing your clients with a great ‘customer experience’, is something many industries, such as those in the leisure and luxury goods industries, understand as being not a
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Helen Burt
03 Jul 2019 / Published in Client Management, Communication, Competitive Advantage, Practice Management

HOW CLIENT-CENTRIC ARE YOU?

 “We’re not in the coffee business.  It’s what we sell as a product but we’re in the people business” Howard Schultz, Starbucks Do you know what your clients actually want from you as a lawyer or a law firm?  Are you focused on your clients’ actual vs perceived wants and needs?   Taking a leaf out of Howard
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Helen Burt
27 Jun 2019 / Published in Career Management, Communication, Competitive Advantage, Work Smart

CLEAR COMMUNICATION = KEY TO SUCCESS

How effective is your written communication?  Do you know if it is making an impact, conveying your message clearly?  Or is what you seeking to say getting ‘lost in translation’ due to writing which is poor, vague, muddled? As a lawyer, having worked in different jurisdictions, and in a variety of different legal environments, from top tier
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Helen Burt
23 Jun 2019 / Published in Communication, Competitive Advantage, Work Smart

COMMUNICATE TO INFLUENCE

How effectively are you communicating?  Is it making an impact?  Or is what you seeking to impart getting ‘lost in translation’? Good communication is as stimulating as black coffee, and just as hard. Anne Spencer Communicating effectively and with a view to influence and motivate, is more than simply a question of what you say and the
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Helen Burt
20 Jun 2019 / Published in Career Management, Competitive Advantage, Practice Management, Time Management, Work Smart, Work-Life Balance

BE PURPOSE-DRIVEN … NOT PROFIT-DRIVEN

Can you recognise the highly successful companies behind these statements? “With great courage, integrity and love, we embrace our responsibility to co-create a world where each of us, our communities and our planet can flourish” (Whole Foods) “Democratizing the skies” (Southwest Airlines) “To organise the world’s information and make it universally accessible and useful” (Google)
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Helen Burt
17 Apr 2019 / Published in Competitive Advantage, Employee Wellbeing, Leadership, Millenial engagement, Talent Retention

RETAIN AND GAIN OR MAINTAIN AND WANE

Attracting, motivating and then, importantly, retaining talent is no longer simply a question of who is able to throw the most money at a stellar candidate.  It is now, and requires now, a more strategic and vastly different approach if a business is to remain profitable, viable and sustainable. Today’s workforce, and I refer here, in
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